IT Support

Modern Apprenticeship SCQF6

If you are new to office/IT role or established administrator with increased IT requirements then this could be the SVQ for you to learn or expand on current skills.

Driving Business Transformation through Digital Applications

Digital Applications can revolutionise a company. For those new to the business, this qualification enhances your understanding of the optimisation and potential of IT system performance. It improves digital communications and provides insights into digital information management. Existing staff members can use it to evaluate current practices, enhance IT efficiency, and seamlessly integrate newfound knowledge into their work routines, ultimately boosting productivity and driving business growth.

3 Simple Steps to Get Started

Employer initial consultation to discuss the Apprenticeship role. 

Learner initial assessment to match you with a suitable Apprenticeship.

An ideal fit between Employer and candidate to drive digital transformation. 

Work-Based Learning Delivery Model

Start Dates:

Rolling start dates available


Average 12 Months

Delivery & Training:

Detailed Individual Learning Plans (ILPs) are supported by quarterly workshops, 1-1 in person/remote meetings scheduled every 2 weeks. There are no exams, portfolio assessment only. Assessment methods include: observation, case studies, guided discussions, research, Q&A, witness testimony, reflective account writing supported by work based evidence. All evidence is uploaded to our portfolio building software, Trello – an online collaborative technology. This can be accessed by all stakeholders to measure progress, evidence and compliance. 

Progress Reviews:

Every 12 weeks, learner, mentor and assessor attend to review progress, highlights and contextualise development of ILP to meet business goals and learner personal development.

Cost & Funding:


  • Skills Development Scotland (SDS) will pay a contribution to the overall cost.
  • 16-19 year olds are fully funded by SDS, no Employer contribution required.
  • 20+ are subject to eligibility checks and an Employer contribution is required.

Pop in a few details and we will get back to you…

Contact form